Feedback & Complaints

We take your feedback, concerns and complaints very seriously. Please feel free to talk to your doctor, nurse or our reception staff if you have any problems. You may also email our Practice Manager at info@rfmp.com.au or use our online feedback form. You may also choose to contact the Health Care Complaints Commission at Locked Bag 18, Strawberry Hills, NSW 2012 or phone 1800 049 153.

We provide regular opportunities for patient feedback via questionnaires, a Suggestions Box and being responsive to verbal complaints. We welcome your comments and contributions.