COVID-19

Riverstone COVID-19 Respiratory Clinic

For all enquiries relating to COVID-19

Phone (02) 9059 6980

 

If you are experiencing SEVERE SYMPTOMS, do not book an appointment, call an ambulance or take yourself to hospital!

 

  • The Riverstone COVID-19 Respiratory Clinic is a free service which provides a prompt, accessible, community-based medical assessment for people with new, mild-to-moderate respiratory symptoms. 
  • The Clinic will be available to assess people with mild to moderate symptoms and to test and diagnose conditions including COVID-19, influenza and pneumonia.
  • At the moment if your GP is worried that you might have COVID-19 or if you present with fever or new symptoms that may be a sign of this condition, then you will be assessed over the phone by a doctor or nurse and given an appointment to come in for a further assessment and swab test.
  • We recommend that you download the Australian Government Coronavirus (COVID-19) App, available free from your App store or click on the link to take you to their website with all the latest information, available in your language.

Respiratory Clinic Operating  hours:  Monday to Friday – 8am to 4pm

Respiratory Clinic Location:  The Clinic is located in the Blacktown Council car park on the corner of Market St and George St in Riverstone NSW. Please enter Market St from Piccadilly St in order to join the queue at the entrance of the clinic compound. Only those who have pre-booked their appointment will be able to be seen in the Clinic. This is to allow a thorough history to be taken by a doctor or nurse over the phone in order to assess your risk and to prepare documentation ready for your visit.

Because we are able to do the initial assessment over the phone, you will usually be able to stay in your car as you move through our testing compound. You will show your photo ID and Medicare card (if you are registered with one) through the closed window to confirm your identity and appointment. The clinic coordinator will direct you into the waiting bay in turn. It is very important to turn off your engine in the testing marquee.

Appointments

All patients will be seen by appointment only.  To check your eligibility for testing in The Clinic, please fill  in the form below and Send.  You will be triaged by a clinician in a follow-up phone assessment.  If you are given an appointment you will need to bring photo ID and your Medicare card to confirm your identity.

If you do not meet the NSW Health eligibility criteria for testing in the Clinic, you will be given information either by SMS or email, referred to your local GP or testing service or booked in to see a GP in the Riverstone Family Medical Practice.  No person who contacts this service will be turned away without an attempt to ensure their needs are met.

Please Note:  All information gathered will adhere to the privacy principles of our practice.  To view our Privacy Policy, click here.



Privacy (APP5) Collection Notice

Australian Privacy Principle 5 – Privacy Collection Notice and Consent Form

GP Respiratory Clinics are a public health initiative being established by the Australian Government Department of Health (Department) to assist in the response to the COVID-19 pandemic.

Collection of personal information by the Department

As part of the services being provided to you, the GP Respiratory Clinic will need to collect personal information about you. This information will include your name, date of birth, address, Medicare number, your symptoms and other relevant medical information, information about your occupation and any international travel you have undertaken, whether you wish to identify as an Aboriginal and/or Torres Strait Islander person, and the results of any tests undertaken.

Some of your information will be provided to the Department by the operator of the GP Respiratory Clinic, to assist the Department in responding effectively to the COVID-19 pandemic, including, but not limited to, communication with you, addressing threats to public health, developing public policy and advice, conducting research, and analysing trends. Your personal information will help the Department ensure the response to the COVID-19 pandemic is based on the best available evidence.

The Department will also arrange for some information about you to be provided to the Primary Health Network (PHN) responsible for your region, to enable the PHN to undertake its role in responding to the COVID-19 pandemic, including coordinating health services in your region. The Department will only provide information to PHNs which is reasonably required for the PHN to undertake this role.

Use and Disclosure

Your personal information is protected by law, including the Privacy Act 1988 (Cth). The Department will only use and disclose your personal information in accordance with the Privacy Act 1988 (Cth).

You should be aware that the Department may disclose your personal information to other Commonwealth Government Agencies, State and Territory Agencies, State and Territory public health officials and other third parties (including contractors to the Department who are bound by obligations of confidentiality) for the above purpose. The Department may also use and disclose your personal information as needed for its government accountability and management functions and activities. When reasonably practicable, your personal information will be de-identified before disclosure.

Further information about how the Department handles personal information is in the Department’s privacy policy, which you can read at: http://www.health.gov.au/internet/main/publishing.nsf/content/privacy-policy. You can also obtain a copy of the Department’s privacy policy by contacting the Department using the details set out below.

Contact and Other Matters

The Department can be contacted by telephone on (02) 6289 1555 or freecall 1800 020 103 or by emailing privacy@health.gov.au

The Department’s privacy policy also contains information about:

  • how you may access the personal information the Department holds about you and how you can seek correction of it; and
  • how you may complain about a breach of the Australian Privacy Principles.

The Department is unlikely to disclose your personal information to overseas recipients. If the Department does so, for example, to assist in the global response to the COVID-19 pandemic, it will comply with the requirements of the Privacy Act 1988 (Cth).