Our Services

Acute Illnesses


Typical presentations include:

  • Cardio-respiratory illness such as coughs and colds, sinus disease, asthma attacks, chest pain or any difficulty breathing
  • Gastrointestinal problems such as nausea & vomiting, diarrhoea, constipation, abdominal pain, unexpected weight loss, or any unusual change in habit
  • Neurological symptoms such as headache, visual disturbance, dizziness, weakness or muscle cramps
  • Mental health problems such as stress, anxiety, depression, drug and alcohol problems
  • Kidney problems such as pain with passing urine or a change in bladder habit
  • Sexual problems such as loss of libido or erectile dysfunction or worry about a possible infection
  • Injuries from falls or accidents
  • Skin rashes, itch or trauma
  • Joint pains or swelling
  • Pregnancy care


We have the staff and equipment necessary to manage urgent and semi-urgent presentations as well as the facility to arrange ambulance transfer to the nearest hospital for emergencies requiring more intense management.

Chronic Conditions

We have medical and nursing staff skilled in the management of chronic illness. Any condition which is not curable will benefit from implementation of a good management plan that is individualised to suit your personal history and lifestyle.

To this end we will devise a GP Management Plan that provides you with a summary document of all the health issues that are being monitored, include your agreed goals, and the strategies that we’ll use to achieve them. If necessary we will develop a Team Care Arrangement that includes all the health professionals that contribute to the management process.

Typical conditions include:

  • Cardiovascular disease such as ischaemic heart disease, atrial fibrillation and heart failure
  • Respiratory disease such as asthma and chronic obstructive pulmonary disease (COPD)
  • Kidney disease such as renal failure due to a variety of causes, or recurrent stone formation
  • Diabetes
  • Mental health conditions such as mood disorders or schizophrenia
  • Immune problems such as allergy, coeliac or thyroid disease
  • Skin conditions such as eczema and psoriasis
  • Joint disease such as osteo- or rheumatoid arthritis or gout
  • Neurological conditions such as migraine or dementia
  • Childhood challenges with behaviour or developmental problems

What is a home medicines review?

A Home Medicines Review is carried out by a specially trained pharmacist with advanced medication knowledge and skills, who can help you better understand your medication and how it fits into your overall health management plan.  A Home Medicines Review is a free service funded by the Commonwealth Government.

Click on the link to hear Consultant Pharmacist, Tim Perry, explain “What is a Home Medicines Review?”

Mental Health Problems

We assess and manage acute and chronic mental health conditions including stress, anxiety, depression, psychosis, and drug and alcohol problems. Many of our doctors are trained to deliver psychological treatments such as cognitive behavioural therapy. We also work closely with a number of allied health professionals such as psychologists, mental health nurses and counsellors as well as psychiatrists.

We offer a comprehensive mental health treatment plan which involves a thorough assessment of your mental health, identification of needs and goals and the services needed to achieve your goals. We are able to refer to mental health workers under Better Access through Medicare and to MHNIPs and PMHC  through WentWest our Primary Health Network.

We have access to case conferencing with our psychiatrist Dr Andy Ang as part of the Primary Care Psychiatric Liaison Service – a pilot project run by Flourish Australia and funded by WentWest. This service also offers support through a mental health co-ordinator and by a peer worker. This service can assist people with severe mental health problems to connect with necessary services.

Aboriginal and Torres Strait Islander Health

Riverstone Family Medical Practice acknowledges the Darug people as the First Nations peoples and the traditional custodians of the land on which we work. We pay our respects to Elders, past, present and future and extend that respect of all Aboriginal and Torres Strait Islander people within Western Sydney.

What is Closing the Gap?

Closing the Gap is a government strategy that aims to reduce disadvantage among Aboriginal and Torres Strait Islander people with respect to life expectancy, child mortality, access to early childhood education, educational achievement, and employment outcomes. It is a formal commitment made by all Australian governments to achieve Aboriginal and Torres Strait Islander health equality within 25 years.

….. to read more about Closing the Gap, click here

National guide to a preventive health assessment for Aboriginal and Torres Strait Islander people

Information about early detection, preventing disease and promoting good health can be found on the RACGP website.  It is a practical resource for all health professionals delivering primary healthcare to Aboriginal and/or Torres Strait Islander people.

….. to find out more, click here.

Live a Healthy Story

Oliver Tye is a 4th year science student at ANU and a policy officer at NACCHO. As part of his work at ANU and at NACCHO, he decided to make a series on Aboriginal health called “Live a Healthy Story”, which looks quickly at Aboriginal health. Episode 1, “What the Data Really Says?” summarises some interesting findings from AIHW, ABS and more. Episode 2, “Social Determinants of Health”  discusses the conditions in which we are born, grow, live, work and age, and what it means for Aboriginal people? To listen to these podcasts, click on the links below.

715 Health Check

The 715 Health Check is free at Aboriginal Medical Services and bulk billing clinics, and is available annually to Aboriginal and Torres Strait Islander people of all ages. Further information, including resources for patients and health practitioners is available at the Department of Health website.
Click on the link to the right to view a short animated video about the 715 Health Check.

Patient Information Fact Sheet

Health in the Workplace

  • Pre-employment medicals for all types of employment situations
  • Management of injuries in the workplace
  • Documentation and liaison with WorkCover insurers
  • Vaccination programs

Preventative Health Checks

The Royal Australian College of General Practitioners has formalised recommendations for screening well men, women and children in order to prevent disease and maintain wellbeing. We follow these guidelines for all our patients and therefore offer regular health assessments.

Children: Health checks with vaccinations at 2, 4, 6, 12 and 18 months, again at 2 and 3 years of age with a full health review at 4 years. We recommend yearly checks thereafter in order to monitor growth, development and well being. We are keen to develop a relationship with the child as they approach adolescence so that we may be better able to recognise issues that could herald a problem with their physical or mental health.

Young People: It is recommended that we be opportunistic and take advantage of visits to the doctor to explore the typical issues that face young people at school and home. An individual Medicare card is able to be issued to children from 15 years of age so that they may feel free to visit the doctor if there are any concerns that might not be so easy to discuss with parents. We support all families and encourage open communication but will honour the confidentiality of the consultation room unless there is a safety concern.

Middle Life: We assess risk factors in lifestyle, family or personal history. A comprehensive health assessment is recommended between 45 and 49 years of age if there is a risk factor for chronic disease as well as thorough checks from 40 to 49 years if there is a high risk of diabetes. We also follow recommendations for checks of blood pressure, cholesterol and blood sugar level and calculate your cardiovascular risk. We make recommendations for the screening tests that have evidence to support their benefit. And we spend time answering questions and educating our patients in all health matters.

Women: In addition to routine health matters, we offer expertise in discussions about fertility, contraception, Implanon insertion, pregnancy planning, antenatal care, post-natal checks, breast concerns and bladder problems.

Men: In recognition of the fact that men are less likely to think about their health unless they get sick, we offer reminders and recalls to attend for the recommended check ups with a practical, individual approach to management. We offer expertise in discussion about sexual health, sexuality, prostate, testicles, relationships, coping with life stressors, alcohol and work.

Older People: With people generally living longer, the label of “old” does often not apply until much later in life. From 75 years of age we conduct a yearly comprehensive health assessment that looks at physical, social and mental wellbeing with the goal of maintaining good health for as long as possible.

Other Services

  • Suturing of wounds and lacerations
  • Management of fractures
  • Travel advice
  • Skin checks
Click to Hide Advanced Floating Content

Online Appointment